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CGI Custom & Geometric Windows in Fort Pierce: What to Know First
CGI custom and geometric windows in Fort Pierce are specialty units, arched tops, radius corners, trapezoids, and oversized impact openings, that most contractors will not touch because the tolerance for error is measured in sixteenths of an inch. TruePane Windows & Doors works on these units as an independent CGI service provider, with most diagnostics completed in one visit and most repairs or replacements finished within one to three weeks depending on lead times for shaped impact glass. Pricing is straightforward and written before work begins: you will see the line items.
This page is for homeowners in Fort Pierce, Port St. Lucie, Vero Beach, and the surrounding Treasure Coast who already own CGI windows and need a shaped or oversized unit repaired, reglazed, or replaced correctly. If that sounds like your situation, call (772) 218-5890 and a live person will answer.
How CGI Products Fail, and How We Fix Them
CGI builds a solid impact window, but custom and geometric units carry failure patterns that stock rectangular windows rarely see. Here is what we actually find in Fort Pierce homes:
- Sentinel Series radius units losing seal at the apex. Arched and radius windows concentrate thermal stress at the top of the curve, and after enough Atlantic summer heat and afternoon thunderstorms, the seal at the apex gives way first. You will see fog between the panes, but only at the top third of the curve. That is a thermal stress failure, not a glass defect. We reglaze with the correct laminated impact glass and set the new unit with the structural silicone rated for shaped openings.
- Estate Collection custom trapezoids binding after settling. Fort Pierce sits on sandy, shifting soil, and houses move more than people think. A trapezoid window that was square in 2006 can be a quarter inch out of plane by 2026, which binds the sash and eventually twists the frame. We do not force the window back into an opening it no longer fits. We measure the actual opening, verify the diagonal, and order the replacement to the real dimensions, not the original order sheet.
- Targa Series blunt-corner frames leaking at the sill track after hurricane season. The blunt-corner and parallelogram units CGI produces for Targa orders are heavy units, and when the weep system clogs with salt air and fine sand from South Hutchinson Island or the inlet, the sill track holds water. Over time, that water works under the frame and starts in on the rough opening. Our fix is debris removal, weep drainage verification, and when needed a full pull, sill pan correction, and reset, not a tube of caulk over the problem.
- Oversized fixed geometric units with cracked laminate and no impact rating label left on site. This happens more than it should. The original sticker gets peeled, the homeowner does not have the order paperwork, and now there is a cracked lite in a twelve-foot fixed trapezoid. We identify the glass makeup by thickness and lamination, cross-check against the CGI frame stamp, and order the replacement with the same missile rating the original carried. Guessing on impact glass is not something we do.
- Original CGI hardware on casement and awning geometric units wearing out unevenly. Shaped casements put the crank mechanism under stress no rectangular casement ever sees, because the sash weight is not distributed symmetrically. The gear strips, the arm bends, and suddenly the window will not close against the seal. We source the correct CGI-compatible hardware or a quality aftermarket part that matches the original geometry and load rating, never a universal part drilled to fit.
Our CGI Custom & Geometric Windows Process
Here is the sequence when you call TruePane for CGI work in Fort Pierce:
- 1
Call and a live person answers. You tell us the symptom. We ask for the window’s location in the house, the shape, and any visible cracking, fog, binding, or leaking. If you have the original CGI order paperwork, even better.
- 2
On-site diagnostic with a full take. A background-checked, uniformed technician arrives on schedule, measures every opening twice with a laser and a tape, checks the diagonal, checks the plumb, and photographs everything. We do not price a shaped window over the phone. The opening tells us what the window needs to be.
- 3
Parts decision, in writing. We tell you whether the fix is a seal repair, a hardware replacement, a reglaze, or a full unit replacement. If it is a replacement, you choose between OEM CGI glass and a quality aftermarket equivalent that carries the same impact rating and lamination spec. We show you both prices and both warranty durations, side by side, on paper.
- 4
Order and set. Shaped units are ordered to the opening, not the other way around. Lead times run one to three weeks for most CGI geometric replacements. Our crew shows up when we say, sets the unit in a clean opening, shims it true, and anchors to manufacturer spec for a Florida wind zone.
- 5
Test the seal, the operation, and the weep system. We open and close the unit, check the reveal from inside and out, run water on the sill, and watch the drainage. If the pane is not true, the job is not done.
- 6
Leave with the warranty registered. Before the truck leaves your driveway, both manufacturer warranty layers are registered in writing and the Done Right Promise is in your hand. Any issue in the first 90 days, we make it right with no paperwork fight and no arguing.
What CGI Custom & Geometric Windows Costs in Fort Pierce
CGI custom window work follows the opening, not a price sheet. That said, here are realistic ranges for what Fort Pierce homeowners see:
- Seal failure on an existing CGI radius or arch unit: $450 to $950 per unit for reglazing with laminated impact glass, depending on size and whether the sash needs to be pulled and reset.
- Hardware replacement on a CGI casement or awning geometric: $180 to $480 per window, including the correct arm, gear, and operator plus labor.
- Full replacement of a standard-size CGI custom trapezoid or half-round (fixed, non-operable): $1,800 to $4,200 per unit, glass, frame, and install included, depending on the size and lamination spec.
- Oversized fixed geometric impact unit (over 40 square feet): $5,500 to $12,000 or more. These are engineered to order, and the price moves with the opening square footage, the missile rating, and whether we need to reinforce the rough opening.
- Whole-wall CGI geometric multi-lite replacement: $14,000 to $35,000 depending on the number of units, shape complexity, and structural correction required on the existing opening.
What moves the price is the size, the shape tolerance, the glass spec, and whether the rough opening needs correction. We give you the total in writing before you commit. Call (772) 218-5890 and we will come measure and price the job for free.
Why Fort Pierce Homeowners Call TruePane Windows & Doors for CGI Work
We are not a franchise office running CGI phone-call volume through a call center in another state. Dale Kessler founded TruePane in 2008, and grew up on the north side of Fort Pierce off Okeechobee Road, where half the houses had jalousie windows that did not survive the first real storm season. He learned the trade at Indian River State College before years of residential glass and door work up and down the Treasure Coast. The company standard has not changed since: if the pane is not true, the job is not done.
We are also not a one-brand shop. When a CGI owner needs custom and geometric work, we advise on the right fix for that specific unit. When a replacement makes more sense, we quote CGI side by side with PGT, CWS, ES Windows, and ECO Window Systems so you see what each line costs and what each warranty covers. Every job carries the Done Right Promise and The Keystone Standard: both warranty layers registered in writing, durations stated, before the truck leaves the driveway. A live person answers the phone 24 hours a day, every day of the year.
FAQs
We can perform warranty-safe diagnostic work and identify whether your CGI unit is eligible for warranty coverage, but we are an independent service provider, not a CGI warranty agent. We will tell you honestly whether the failure looks like a manufacturer defect or installation-related. If it is installation-related, we fix it and we stand behind the work.
Both, and you decide. For frame-relevant hardware and shaped glass, we recommend OEM CGI parts when available. For balancers, seals, and certain hardware components, a quality aftermarket part with the same load and impact spec is often faster to source and carries the same performance. We show both options in writing with prices and warranty durations before any work begins.
Most shaped and geometric CGI replacements are ordered and installed within one to three weeks from the day you approve the quote. Larger oversized units or whole-wall multi-lite jobs can run four to six weeks depending on engineering and glass lead time. We keep you apprised without you having to call for an update.
Yes. We reverse-engineer the original from the frame stamp, the glass makeup, and the opening dimensions, and we source an equivalent from CGI’s current lines or a compatible manufacturer. We will not install a unit that does not match the original opening and impact rating. If it is not right when the caulk dries, it will not be right in two years either.
When the municipality requires a permit, yes. Impact-rated replacement work and structural opening changes in Fort Pierce and St. Lucie County often require permitting and inspection, and we handle both. If the job is a like-for-like glass or hardware repair that does not require a permit, we will tell you that too.
If you own CGI windows in Fort Pierce and the arched, radius, or shaped unit over your entry or stairwell is fogging, binding, or leaking, call (772) 218-5890. We will come measure, diagnose, and price the work in writing, and a live person will answer when you call.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Fort Pierce and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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